Customer Portfolio
Insurance Industry
HDRS is regularly appointed both by Insurers and Loss Adjusters to assist in minimising business interruption and mitigating consequential losses. Additionally many damage management companies sub-contract specialist restoration to Harwell for domestic, high net-worth and commercial claims.
Priority User Pre-Appointments
In addition to our regular appointments by insurers and loss adjusters, The calibre of the 800+ organisations who retain Harwell attests to our excellent reputation and confirms our status as the leading service provider in this sector.
Central Government
- Home Office
- Foreign and Commonwealth Office
- Cabinet Office
- HM Courts Service
- Houses of Parliament
- National Assembly for Wales
National Institutions
- National Archives, PRONI, National Archives of Scotland, National Archives Ireland
- British Library, National Library of Ireland, National Library of Scotland, National Library of Wales
- The National Gallery, the British Museum, the V&A, Tate
- Royal Household, English Heritage, the National Trust, Historic Royal Palaces
Companies
- Pharmaceuticals (e.g. AstraZeneca, GlaxoSmithKline)
- Retail (e.g.Boots, Sainsbury’s, Marks and Spencer, John Lewis)
- Media ( BBC, Reuters, Guardian)
- Financial services (Lloyds Banking Group, RBS, Barclays, Bank of England)
Councils
- Majority of UK unitary local authorities and councils in Ireland.
Higher Education
- majority of UK and Irish universities including the most prestigious universities such as the universities of Oxford, Cambridge, UCL, King’s College London, Trinity College Dublin.
NHS
- many Primary Care Trusts and Hospitals retain cover for vital health records. Clients include St Bartholomew’s Hospital, Great Ormond Street Hospital, the Royal Marsden, and UCL Hospital.

